PRIVACY POLICY Origin Car Key Specialists Website: www.originlocksmiths.com.au Last updated: 12 August 2026
Origin Car Key Specialists respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, contact us or use our services, how we may use and disclose that information, and the choices available to you.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect personal information such as:
- your name; - phone number; - email address; - information you provide through our website enquiry or contact forms; - information about your vehicle and the locksmith service you require; - information you provide when contacting us by phone, email or other communication methods; - payment or transaction information where applicable; and - other information you voluntarily provide to us.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring website and general website usage information.
We only seek to collect information that is reasonably necessary for our business activities and services.
2. HOW WE COLLECT INFORMATION
We may collect personal information when you:
- submit an enquiry through our website; - call, email or otherwise contact us; - request a quote; - book or use our locksmith services; - communicate with us regarding a current or previous job; or - interact with our website.
Some website usage information may be collected automatically through cookies, analytics technologies and similar tools.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
- respond to enquiries; - provide quotes; - arrange and provide automotive locksmith services; - communicate with you regarding bookings, jobs and services; - process or record payments and transactions; - provide customer service and support; - maintain business and administrative records; - operate, maintain and improve our website; - understand how visitors use our website; - measure the effectiveness of our advertising; - protect our business, customers and website against fraud, misuse or security threats; and - comply with applicable legal and regulatory obligations.
We do not sell your personal information.
4. COOKIES, ANALYTICS AND ADVERTISING
Our website may use cookies and similar technologies to help the website function, understand how visitors interact with the website and measure the effectiveness of our advertising.
We may use third-party analytics and advertising services, including Google services, which may collect information about your use of our website through cookies or similar technologies.
These technologies may collect information such as your IP address, device and browser information, pages viewed, interactions with the website and how you arrived at our website.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
5. THIRD-PARTY SERVICE PROVIDERS
We may use third-party service providers to help operate our business and website. These may include providers involved in website hosting and functionality, website forms and communications, email services, analytics, online advertising, payment processing, accounting and record keeping, and other technology or business services.
These providers may process personal information on our behalf where reasonably necessary to provide their services.
Third-party websites and services have their own privacy practices and policies. We are not responsible for the privacy practices of websites or services that we do not control.
6. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to provide our services, operate our business, use third-party service providers, comply with a legal obligation or lawful request, protect our rights, property, customers or business, or facilitate a sale, transfer or restructuring of all or part of the business.
We do not disclose personal information to third parties for their own unrelated marketing purposes unless you have consented or the disclosure is otherwise permitted or required by law.
7. OVERSEAS PROCESSING AND DISCLOSURE
Some third-party technology, website, analytics, advertising, cloud or communications providers we use may store or process information outside Australia.
The countries in which information is processed may vary depending on the service provider and its infrastructure.
Where applicable, we take reasonable steps appropriate to our circumstances when selecting and using service providers that handle personal information.
8. STORAGE AND SECURITY
We take reasonable steps to protect personal information in our possession or control from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, for legitimate business purposes, or as required by law.
9. ACCESS AND CORRECTION
You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate, out of date, incomplete or otherwise requires correction.
We may need to verify your identity before providing access to or correcting personal information.
10. PRIVACY COMPLAINTS
If you have a question or complaint about how we have handled your personal information, please contact us using the details below.
We will consider your enquiry or complaint and endeavour to respond within a reasonable period.
If applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
11. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers or legal obligations.
The current version will be published on our website with the date it was last updated.
13. CONTACT US
If you have any questions, requests or complaints regarding this Privacy Policy or the way we handle personal information, please contact:
Origin Car Key Specialists Website: www.originlocksmiths.com.au Email: info@originlocksmiths.com.au
PRIVACY POLICY Origin Car Key Specialists Website: www.originlocksmiths.com.au Last updated: 12 August 2026
Origin Car Key Specialists respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, contact us or use our services, how we may use and disclose that information, and the choices available to you.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect personal information such as:
- your name; - phone number; - email address; - information you provide through our website enquiry or contact forms; - information about your vehicle and the locksmith service you require; - information you provide when contacting us by phone, email or other communication methods; - payment or transaction information where applicable; and - other information you voluntarily provide to us.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring website and general website usage information.
We only seek to collect information that is reasonably necessary for our business activities and services.
2. HOW WE COLLECT INFORMATION
We may collect personal information when you:
- submit an enquiry through our website; - call, email or otherwise contact us; - request a quote; - book or use our locksmith services; - communicate with us regarding a current or previous job; or - interact with our website.
Some website usage information may be collected automatically through cookies, analytics technologies and similar tools.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
- respond to enquiries; - provide quotes; - arrange and provide automotive locksmith services; - communicate with you regarding bookings, jobs and services; - process or record payments and transactions; - provide customer service and support; - maintain business and administrative records; - operate, maintain and improve our website; - understand how visitors use our website; - measure the effectiveness of our advertising; - protect our business, customers and website against fraud, misuse or security threats; and - comply with applicable legal and regulatory obligations.
We do not sell your personal information.
4. COOKIES, ANALYTICS AND ADVERTISING
Our website may use cookies and similar technologies to help the website function, understand how visitors interact with the website and measure the effectiveness of our advertising.
We may use third-party analytics and advertising services, including Google services, which may collect information about your use of our website through cookies or similar technologies.
These technologies may collect information such as your IP address, device and browser information, pages viewed, interactions with the website and how you arrived at our website.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
5. THIRD-PARTY SERVICE PROVIDERS
We may use third-party service providers to help operate our business and website. These may include providers involved in website hosting and functionality, website forms and communications, email services, analytics, online advertising, payment processing, accounting and record keeping, and other technology or business services.
These providers may process personal information on our behalf where reasonably necessary to provide their services.
Third-party websites and services have their own privacy practices and policies. We are not responsible for the privacy practices of websites or services that we do not control.
6. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to provide our services, operate our business, use third-party service providers, comply with a legal obligation or lawful request, protect our rights, property, customers or business, or facilitate a sale, transfer or restructuring of all or part of the business.
We do not disclose personal information to third parties for their own unrelated marketing purposes unless you have consented or the disclosure is otherwise permitted or required by law.
7. OVERSEAS PROCESSING AND DISCLOSURE
Some third-party technology, website, analytics, advertising, cloud or communications providers we use may store or process information outside Australia.
The countries in which information is processed may vary depending on the service provider and its infrastructure.
Where applicable, we take reasonable steps appropriate to our circumstances when selecting and using service providers that handle personal information.
8. STORAGE AND SECURITY
We take reasonable steps to protect personal information in our possession or control from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, for legitimate business purposes, or as required by law.
9. ACCESS AND CORRECTION
You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate, out of date, incomplete or otherwise requires correction.
We may need to verify your identity before providing access to or correcting personal information.
10. PRIVACY COMPLAINTS
If you have a question or complaint about how we have handled your personal information, please contact us using the details below.
We will consider your enquiry or complaint and endeavour to respond within a reasonable period.
If applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
11. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers or legal obligations.
The current version will be published on our website with the date it was last updated.
13. CONTACT US
If you have any questions, requests or complaints regarding this Privacy Policy or the way we handle personal information, please contact:
Origin Car Key Specialists Website: www.originlocksmiths.com.au Email: info@originlocksmiths.com.au
Call Now on 0422 911 474
